HEC Tender for Integrated SLA Extension and Technology Refresh at Higher Education Institutions

The Higher Education Commission (HEC), Pakistan, invites bids through the Electronic Pakistan Acquisition and Disposal System (EPADS) for integrated Service Level Agreement (SLA) extension and technology refresh at selected higher education institutions across Pakistan. Eligible companies will provide ICT infrastructure support, maintenance and upgradation services in multiple lots.

The selected firm for each lot will ensure continuous operation of wireless services through a managed infrastructure SLA, including monitoring, support and issue resolution. Responsibilities include upgrading to new technology, optimizing network performance and improving coverage. Where required, infrastructure enhancements must improve capacity and reliability without disrupting services.

Bidders must be duly recognized in Pakistan and registered with the Federal Board of Revenue (FBR) for tax purposes. They must possess the skills, expertise and team to solely and exclusively deliver the project to HEC in accordance with the bidding document.

The bidding document contains the terms and conditions, procurement method, bid submission procedure, bid security requirements, bid validity, bid opening arrangements, evaluation criteria, clarification and rejection provisions, and performance guarantee requirements. Interested applicants can obtain the document and further information through EPADS v2.0 at https://vendors.epads.gov.pk/login.

Bid security must be submitted as a bank draft from a scheduled bank or a pay order in favour of the Director General (Finance), Higher Education Commission, Islamabad, in accordance with the bidding document. It must reach the Central Procurement Cell (CPC), Executive Block Basement, H-9, Islamabad, by 11:30 a.m. on Thursday, November 19, 2026.

Bids prepared according to the bidding document must be submitted electronically through EPADS v2.0 by 11:30 a.m. on Thursday, November 19, 2026. Bids will be opened electronically on the same day at 12:00 p.m. Pakistan Standard Time. Manual bid submissions will not be accepted.

Applicants who have not registered on EPADS v2.0 may register at https://vendors.epads.gov.pk/. A registration tutorial is available at https://www.youtube.com/watch?v=MNW6T38v7tc.

HEC reserves the right to accept or reject any or all bids at any stage under PPRA Rules 2026.

Contact: Assistant Director, Central Procurement Cell, Higher Education Commission, Sector H-9, Islamabad, Pakistan. Telephone: 051-90401584. Email: asst.director@hec.gov.pk.