Khyber Pakhtunkhwa Minister Complaint Cell — Submit C&W Complaints by Phone, WhatsApp or Email

Issuer: Minister, Communications & Works (C&W), Khyber Pakhtunkhwa. Purpose: A public Complaint Cell has been established on the special directions of the Chief Minister to receive and address public complaints related to C&W projects, repairs, maintenance and related grievances. Complaints are acknowledged and acted upon; anti-corruption measures are emphasised ("Say No to Corruption").

Key details and submission requirements:

• Response time: Complaints will be processed and replied to within 15 days.
• Provide clear details: complainant name, contact number, exact location/site, description of the issue and supporting evidence/documents or photographs when available.
• Complaints are accepted via telephone, WhatsApp, email and Facebook. Use official channels listed below to ensure registration and follow-up.

Contact & submission channels:

Notes: This is an ongoing public grievance mechanism established by the C&W Department of Khyber Pakhtunkhwa. No application or closing date is specified; complaints may be submitted at any time through the channels above.