PITB Tender for Renovation, Maintenance and 400 Contact Center Agents

Punjab Information Technology Board (PITB), Government of the Punjab, invites bids for renovation and repair and maintenance services, and contact center staffing under framework contracts.

Procurement will follow the Punjab Procurement Rules, 2014, using the Single Stage–Two Envelope bidding procedure. Tender documents can be downloaded free of cost from www.pitb.gov.pk and www.ppra.punjab.gov.pk.

Separate technical and financial bids, duly completed, signed and stamped, and fully compliant with the tender documents, must be submitted online through the Punjab E-Procurement System at https://eproc.punjab.gov.pk by 11:00 a.m. on 30 November 2026. Bids will be opened at 11:30 a.m. on the same date in accordance with the Punjab Procurement Rules, 2014.

Bidders should upload their bids well before the deadline rather than waiting until the final date and time. Submission through the e-Procurement portal is entirely the bidder's responsibility, and PITB will not be responsible for submission issues. Portal assistance is available through the system support email and phone numbers on the portal.

Incomplete bids, bids without signatures and stamps, late bids, and bids submitted through any other mode will not be considered. An income/sales tax registration certificate and all other documents required by the tender documents must accompany the bids.

The response period will be calculated exclusively from the publication date on the PPRA website, www.ppra.punjab.gov.pk. Bidders must register at https://eproc.punjab.gov.pk for electronic submission. For Punjab E-Procurement System registration queries, contact 1248.

PITB management may reject all bids or proposals at any time before accepting a bid or proposal under Rule 35 of the Punjab Procurement Rules, 2014.

Issuing office: Director (Development & Procurement), Punjab Information Technology Board, 11th Floor, Arfa Software Technology Park, 346-B, Ferozepur Road, Lahore. Phone: (042) 99000000. Fax: (042) 99232123. Website: www.pitb.gov.pk. Reference: IPL-11971.