EOI: Consultancy for Business Transformation & Optimization Plan for Pakistan Post

Issuing agency: Pakistan Post (Directorate General, Pakistan Post Department).

Purpose: Expression of Interest (EOI) to hire a reputable and experienced consultancy firm to develop a Business Transformation and Optimization Plan along with an actionable implementation roadmap to transform Pakistan Post into an efficient, financially sustainable, digitally enabled, customer-centric organization.

Scope highlights: diagnostic assessment and recommendations covering current business model and financial performance; market, institutional and operational analysis; development of a robust evidence-based business plan aligned with Pakistan Post vision and goals; design of change and transformation interventions, measurable targets and monitoring mechanisms; organizational redesign, product/service optimization, revenue growth strategy and implementation roadmap for postal, logistics, e-commerce, financial and government-to-citizen services.

Eligibility and required submission documents (summary):

• Firm legally registered and incorporated in country of origin; registered with tax authorities and EPADS.
• Not blacklisted by any public sector organization.
• Minimum 10 years of relevant consulting experience and at least three similar assignments in the last seven years.
• Required documents: Letter of Expression of Interest, company profile, certificate of incorporation/registration, NTN/Sales Tax registration and relevant tax documents, affidavit of non-blacklisting, confirmation of experience and list/details of similar assignments, profiles of key experts, audited financial statements for the last three years.

Shortlisting & evaluation: Firms will be evaluated on a 100-point scale; only firms scoring a minimum of 70 will be shortlisted.

Submission method and deadline: Expressions of Interest must be submitted electronically through EPADS on or before 2026-07-08 at 1200 hours (late submissions will not be entertained).

Contact for queries/submissions: Dy. Director General (Ops), Directorate General Pakistan Post, G-8/4 Islamabad-44080. Phone: 051-9260036. Email: [email protected].