Toyota Customer Notice: Order Cancellation & Refund Policy — No Administrative Charges

Issuer: Toyota.

Purpose: To inform customers of Toyota's longstanding policy on order cancellations and refunds. Customers who have placed an order (whether full or partial payment) may request cancellation and a refund. Toyota will process such refunds without deducting administrative charges, even if the vehicle is ready for delivery, subject to applicable terms and procedures.

Key points:

- Eligibility: Customers with orders paid in full or partially may request cancellation and refund.
- Refund handling: Toyota will process refunds without deducting administrative charges in such cases.
- Conditions: Refunds are processed in accordance with Toyota's applicable terms and procedures.
- Commitment: The notice reiterates Toyota's commitment to trust, transparency, customer care, and a fair customer-focused experience at every stage of ownership.

No application deadlines, locations, contact details, or additional procedural steps are specified in this notice.