Tenders Closed 23 Oct 2016
PITB Invitation to Bid — Contact Center Agents for CM Complaint Helpline and Citizen Contact Center
PITB Invitation to Bid · Lahore · Express,
Tender advertisement published in Express on Monday, 5 October 2026, listed under Lahore. Issued by PITB Invitation to Bid. The last date printed on the advertisement was Sunday, 23 October 2016 and has passed.
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Punjab Information Technology Board (PITB) invites bids for provisioning of services for Contact Center Agents (English & Basic proficiency) under Framework Contract (EGOV-16) for the CM Complaint Helpline and Citizen Contact Center (CCC).
Tender documents are available for download at PITB and PPRA websites. Technical and financial bids must be submitted separately via the Punjab e-Procurement System. Bidders should upload bids well before the deadline; online submission is the bidder's responsibility. Bids will be opened as per PPRA Rules, 2014.
| Lot No. | Description | Quantity | Estimated Total Cost (PKR) | Bid Security (Fixed) (PKR) |
|---|---|---|---|---|
| 1 | Call Center Agents (English Proficiency) | 100 | 79,000,000 | 1,580,000 |
| 2 | Call Center Agents (Basic Proficiency) | 400 | 288,000,000 | 5,760,000 |
Submission method: Upload technical and financial bids separately on the Punjab e-Procurement System (eProc) website. Bids must be submitted by 2016-10-23 at 11:00 hours; bid opening at 11:30 hours on the same date. For assistance and queries contact the Director (Development & Procurement), Punjab Information Technology Board.
Contact: Director (Development & Procurement), Punjab Information Technology Board, 11th Floor, Arfa Software Technology Park, 346-B Ferozepur Road, Lahore. Phone: (042) 99000000. Web: www.pitb.gov.pk.
Published in Express on Monday, 5 October 2026. DailyAds.pk indexes newspaper advertisements; the original notice and the issuing organisation remain the source for final terms and eligibility.
Questions about this tender
- What is the last date for this tender?
- The advertisement prints Sunday, 23 October 2016. That date has passed.
- Which newspaper published this tender?
- Express, in the edition of Monday, 5 October 2026.
- Which city is this tender for?
- Lahore — the location listed for this advertisement.
- How do I respond to this tender?
- Follow the instructions printed in the clipping; the advertiser’s own page is linked from this one. Applications are not submitted through this page.
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