Tenders Closed 23 Oct 2016
PITB Invitation to Bid: Contact Center Agents for TEHD Complaint Helpline & Citizen Center (Framework E05-16)
PITB Invitation to Bid · Lahore · Express,
Tender advertisement published in Express on Monday, 5 October 2026, listed under Lahore, Pakistan. Issued by PITB Invitation to Bid. The last date printed on the advertisement was Sunday, 23 October 2016 and has passed.
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Punjab Information Technology Board (PITB) invites sealed bids for the provision of contact center agents (English and Basic proficiency) under Framework Contract E05-16 for the TEHD Complaint Helpline and Citizen Center (CCCI), Punjab.
| Lot No. | Description | Quantity | Estimated Total (PKR) | Bid Security (PKR) |
|---|---|---|---|---|
| 1 | Call Centre Agents (English Proficiency) | 100 | 79,000,000 | 1,580,000 |
| 2 | Call Centre Agents (Basic Proficiency) | 400 | 288,000,000 | 5,760,000 |
| Total | 500 | 367,000,000 | 7,340,000 | |
Procurement will follow Punjab Procurement Rules 2014 on a Single Stage - Two Envelope basis. Tender documents are available for download at www.pitb.gov.pk and www.ppra.punjab.gov.pk. Bidders must register and submit bids via the Punjab e-Procurement Portal; bids should be uploaded well before the deadline.
Submission deadline: Bids must be submitted by 11:00 hours on 2016-10-23. Bids will be opened at 11:30 hours on the same date in accordance with PPRA rules.
Issuer & Contact: Director (Development & Procurement), Punjab Information Technology Board, 11th Floor, Arfa Software Technology Park, 346-B, Ferozepur Road, Lahore. Tel: (042) 99200000. Fax: (042) 99232123. Web: www.pitb.gov.pk.
Published in Express on Monday, 5 October 2026. DailyAds.pk indexes newspaper advertisements; the original notice and the issuing organisation remain the source for final terms and eligibility.
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