PITB Corrigendum: Extension for CRM Complaint Helpline & Citizen Contact Center (CCC) Contact-Center Agents Tender — Deadline 2026-07-07
PITB Corrigendum · Lahore · Nawa-i-Waqt,
Tender advertisement published in Nawa-i-Waqt on Thursday, 25 June 2026, listed under Lahore. Issued by PITB Corrigendum. The last date printed on the advertisement was Tuesday, 7 July 2026 and has passed.
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Punjab Information Technology Board (PITB) issues Corrigendum-01 for procurement of Contact Center Agents (outsourcing) under the CRM Complaint Helpline & Citizen Contact Center (CCC) framework contract (EGOV-01). The corrigendum extends the bid submission deadline and confirms submission/opening procedures and document availability.
| Issuer | Punjab Information Technology Board (PITB) |
|---|---|
| Project / Purpose | Procurement of services — Contact Center Agents (outsourcing) for CRM Complaint Helpline & Citizen Contact Center (CCC) |
| Tender type | Outsourcing services — Contact center agents |
| Advertisement date / LPN | 10 June 2026; LPN No. 5896 |
| Extended bid submission deadline | 2026-07-07, submissions accepted until 11:00 hours |
| Bid opening | 07 July 2026 at 11:30 hours |
| Bid format & submission | Technical and Financial separate bids; bids must be duly completed, signed, stamped, and submitted online via the e-Pak Acquisition & Disposal System (EPADS) |
| Submission portal | https://punjab.eprocure.gov.pk |
| Tender documents available at | https://www.pitb.gov.pk and https://www.ppra.punjab.gov.pk |
| Applicable rules | Punjab Procurement Rules, 2014 |
| Important note | PITB management may reject all bids or proposals at any time prior to acceptance as provided under Rule-35 of the Punjab Procurement Rules, 2014. |
For further details and to download the amended tender document, visit the PITB and PPRA Punjab websites or submit bids through the EPADS portal by the stated deadline.
Published in Nawa-i-Waqt on Thursday, 25 June 2026. DailyAds.pk indexes newspaper advertisements; the original notice and the issuing organisation remain the source for final terms and eligibility.