
PITB Invitation to Bid for Provisioning Contact Center Agents (English & Basic Proficiency)
PITB Invitation to Bid for Provisioning Contact Center Agents (English & Basic Proficiency) · Lahore · Express,
Tender advertisement published in Express on Monday, 5 October 2026, listed under Lahore, Pakistan. Issued by PITB Invitation to Bid for Provisioning Contact Center Agents (English & Basic Proficiency). The last date printed on the advertisement was Sunday, 23 October 2016 and has passed.
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Punjab Information Technology Board (PITB) invites sealed bids for provisioning of services for contact center agents (English proficiency and basic proficiency) under the Complaint Helpline and Citizen Contact Center (CCC) framework contract (EGOV-16).
| Lot | Description | Quantity | Estimated Total Cost (PKR) | Bid Security (Fixed, PKR) |
|---|---|---|---|---|
| 1 | Call Center Agents (English Proficiency) | 100 | 79,000,000 | 1,580,000 |
| 2 | Call Center Agents (Basic Proficiency) | 400 | 288,000,000 | 5,760,000 |
Bidding will follow the Punjab Procurement Rules 2014 on a single-stage, two-envelope procedure. Tender documents are available on the PITB website and may be downloaded as specified in the bid documents. Technical and financial proposals must be submitted in separate sealed envelopes. Bids will be opened at 11:00 AM on the closing date; prospective bidders or their representatives may attend.
Submission and enquiries: Director (Development & Procurement), Punjab Information Technology Board, 11th Floor, Arfa Software Technology Park, 346-B, Ferozepur Road, Lahore. Phone: (042) 99000000. Fax: (042) 99232123. Website: www.pitb.gov.pk.
Published in Express on Monday, 5 October 2026. DailyAds.pk indexes newspaper advertisements; the original notice and the issuing organisation remain the source for final terms and eligibility.










